Member Compass: Dashboard, Directory, and FAQs

On this page:
Member Compass
Supplier Directory 
FAQ's

The Member Compass

The Member Compass and the Member Directory are two areas of our website that AAOC members use often. These features, part of our association management software, Novi AMS, allow you to manage your membership information conveniently and efficiently.

Once logged into the website, you will be redirected to your Member Compass. From there, you will see a great deal of information about you and your company. Along with information about your current membership status, you’ll also see several tabs to the left. You may see dynamic information boxes that show the current number of upcoming events you’re registered for, or a box displaying how many outstanding invoices you have. Note: if you are not registered for any upcoming events or do not have outstanding invoices, that corresponding information will not display.

Access Levels:  

All logged-in users are able to see their Dashboard with their membership status, transactions billed to themselves, their event history, their order history, and their own personal profile information. Along with information about you, depending on your access level, you may see information about your company.   

If you are the Primary Contact, Billing Contact, or have been granted Management Access for your Company, you will be able to update Company information, including adding staff, such as contact information and custom fields. You will not be able to edit the company's name. Contact AAOC for assistance if your Company Name needs to be updated.  

Dashboard
This serves as the home page for your Member Compass. You can click this at any time to get back to this main screen. 

Pay Balance and Account History
These tabs allow you to view & print invoices and receipts, view past transactions, and pay open invoices. This is your own personal accounting history with AAOC. From this screen, you can see payments you’ve made, print invoices and receipts, and even click to pay any open invoices.  Instead of having to call or email, you can find what you need here. Depending on your access level, you may also see additional transactions for others in your company. 

My Events
At the top of this tab are any upcoming events you’re currently registered for. To the right of each event is a link that will allow you to add it to your calendar (iCal, Google, Outlook, and others). Below that section lists past events. 

My Orders
If you have purchased any products from the AAOC Online Store, those orders will be shown here. 

Profile
Upload your headshots, links to social media profiles, and any other information you’d like to share with other Apartment Association of Orange County members here. When you update your profile information within the Member Compass, that will update what appears on your individual directory listing.   

Login & Password
Need to update your password? Easily update your login credentials here. 

Payment Methods
Add or edit your saved payment methods here (if applicable).

Company/Companies 
If you see the word Company or Companies, your account has access to update the Company profile. The Primary Contact, Billing Contact, and anyone on staff with Management Access can update the information. The company logo, contact information, website, address, description, etc. can be updated here. Changes made here will be reflected on your Member Directory listing as well. 

Staff 
If you see the word Staff, your account has access to update the staff at the Company or Companies you have been given access to. 

The Supplier Directory

The AAOC Supplier Directory allows you to search for member businesses and individuals. Utilize the directory to find and connect with other members. It is AAOC's hope that it improves your member experience through finding supplier services and supporting fellow members who support the industry.

Search by Company or Individual Name 

• Did you connect with another member at the last AAOC event, and need to find them again? The Search function in the Supplier Directory allows you to search by typing in just a few letters of a company’s name.  

Filters

• If you’re searching for a specific product or service, use the filter function in the dropdown menu to search by Listing Category or check out the directory in Category View.  
  

Update Your Listing

• Company Listing: The Primary contact at your company, and anyone else they designate, can update and control the information on your company’s directory listing. Your company logo, contact information, website, address, description, etc. can be maintained under the Company tab in the Member Compass. 
• Individual Profile: Update what appears on your individual directory listing by going to the Profile tab in your Member Compass. 

Frequently Asked Member Questions: 

First and foremost, be sure to log in to the website to ensure you have access to your full member benefits. Need to create an account? Visit this article to find out how: Welcome to the New AAOC Website
 
How do I view and pay my invoices?  
In the Member Compass, you will see two tabs for your transactions - Pay Balance and Account History. The Pay Balance tab will display open invoices and provide the option to pay your open invoices by card. Account History shows transactions that have been billed to you. View and print transactions from this tab. If you are designated as a Primary Contact, Billing Contact, or have management access, you can also see transactions billed to the company and other related contacts.
 
How can I tell if I registered for an event?  
If you’re logged in, click on your name in the upper right corner. That will take you to your Member Compass, where you can see the list of all of your registered events, in the My Events tab.   
 
How do I purchase a product?  
To purchase a product, head over to our AAOC Online Store. There you’ll see a list of products the Apartment Association of Orange County has available for purchase. Note, some products might be available as add-ons within an event.  
 
How do I get the status of a purchase I made?
Login to the website and look at the My Orders tab in your Member Compass. You’ll be able to view any orders placed, the order status, and the tracking number (if applicable). It will also show subscription information. 
 
How do I join the AAOC?
Learn more about membership with the Apartment Association of Orange County here. 
 
Where can I read the latest updates from AAOC?
Read the latest updates on our News page.